Dear Diane,
It is with great pleasure to have had the opportunity to work with you in the purchase of our beautiful home. Sue and I want to thank you for your good work in staying on top of communicating with all parties to secure a positive outcome during a complicated process. We felt that we were well informed at all times and you did your best to get us a fair deal on our purchase. Your honest and ethical standards in looking out for our interests did not go unnoticed, particularly, when the furnace went out before close of escrow, your efforts resolving that issue was certainly above and beyond!
Best regards,
Tom & Sue Casha